Ablecare Stairlift Questions and Answers

Will a stairlift fit in my home ?
Stairlifts can be fitted to most straight staircases, and can also be fitted where the stairs are curved.

How do they work ?
A track is fitted directly to the stair tread and the combined chair and power pack ( motor/gear box assembly ) drives up and down the track.

Will my staircase or décor be damaged by the installation ?
No. Our engineers work to a very high standard in all installations and are meticulous with regards to cleanliness and care in your home.

How much will a stairlift cost ?
For a straight staircase– a reconditioned lift will cost between £950 and £1550, a new lift between £1675 and £2200.
Curved lifts are more expensive, since they are tailor- made for the individual stairs and cost from £2900 for a reconditioned lift and from £4300 for a new lift.

How long would I have to wait before my lift is installed ?
We can sometimes manage a next day emergency installation for straight lifts, but normally 2-4 days is required. Curved lifts normally take 3 to 4 weeks from order.

For curved lifts would we have to buy a brand new model ?
No, we specialise in matching a reconditioned chair/power pack ( often as new ) to a brand new track which makes a substantial saving on the new cost.

Will the installation take long ?
We need between 2-4 hours for a straight lift and 3-5 hours for a curved installation.

Is there a maximum weight limit for a stairlift ?
Most stairlifts carry a maximum of 19 stones (120kg ) but heavy duty models are available up to 28 stones ( 180 kg ) including a more generously proportioned seat.

Will other people be able to use the stairs when the lift is fitted ?
All stairlifts fold away when not in use allowing pedestrian access to the stairs.

If we have a power cut can we still use the stairlift ?
Most modern lifts use battery or DC ( direct current ) power and therefore will work if the power is interrupted. ( Batteries are charged automatically ) Mains powered lifts, which are perfectly safe to use, will not be useable in the event of a power cut.

Are stairlifts noisy ?
No, the modern DC ( battery powered ) stairlifts are very quiet and we only use mains lifts with low ambient noise.

Are all stairlifts guaranteed ?
Yes, new and reconditioned come with a minimum12 months warranty.

Are reconditioned stairlifts reliable?
Yes we are meticulous in our preparation of all reconditioned lifts and have the utmost confidence in all our reconditioned products.

How do I decide which stairlift is right for my home?
As a long established independent supplier we have always prided ourselves in matching the right stairlift to both the customer and their particular environment. We can pick from a range of suppliers and lift models, as well as price, in order to make sure you will be entirely satisfied with the product you choose.
A no obligation home assessment is offered in order to determine this.

Do you buy back stairlifts?
Yes, we will always make an offer on stairlifts up to three years old and will usually consider other models.

Do I have to pay for a home assessment?
No, we have never charged for this service. ( Please beware of companies that do ).

Will I pay VAT on stairlifts or mobility products?
Most medical equipment products are exempt from VAT for use in private domestic situations.